PRIVACY POLICY

PRIVACY POLICY

At KA'OIR Cosmetics ("KA'OIR," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website, purchase our products, interact with our services, or otherwise engage with our brand.

This Privacy Policy applies to:

  • The KA'OIR Cosmetics website located at Kaoir.com;

  • Any mobile applications, online platforms, or digital services operated by KA'OIR Cosmetics;

  • Customer accounts and loyalty programs;

  • Products, promotions, sweepstakes, and marketing communications; and

  • Any other services offered by KA'OIR Cosmetics (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

INFORMATION WE COLLECT

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Payment information

  • Account login credentials

  • Purchase history

  • Customer support inquiries

  • Marketing preferences

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device identifiers

  • Operating system

  • Website activity

  • Referring URLs

  • Pages visited

  • Time spent on pages

  • Date and time of access

This information helps us improve website functionality, security, customer experience, and marketing effectiveness.

Cookies & Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to:

  • Remember your preferences

  • Maintain shopping cart functionality

  • Improve website performance

  • Analyze website traffic

  • Measure advertising effectiveness

  • Personalize your shopping experience

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfill orders

  • Provide customer service

  • Create and manage accounts

  • Verify transactions

  • Prevent fraud and unauthorized activity

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Conduct analytics and business operations

  • Personalize your experience

  • Send promotional emails, SMS messages, and marketing communications (where permitted by law)

  • Comply with legal obligations

MARKETING COMMUNICATIONS

With your consent where required by law, we may send promotional emails, text messages, and other marketing communications regarding:

  • New product launches

  • Promotions and sales

  • Brand news

  • Special events

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email.

For SMS marketing, you may opt out by following the instructions provided in the text message.

HOW WE SHARE INFORMATION

We do not sell your personal information for monetary compensation.

We may share information with:

  • Payment processors

  • Shipping carriers

  • E-commerce platforms

  • Marketing service providers

  • Analytics providers

  • Fraud prevention services

  • Legal authorities when required by law

These third parties are authorized to use your information only as necessary to provide services on our behalf.

THIRD-PARTY SERVICES

Our website may contain links to third-party websites, applications, payment gateways, and social media platforms.

KA'OIR Cosmetics is not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

CHILDREN'S PRIVACY

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have certain privacy rights regarding your personal information, including rights to:

  • Access personal information

  • Correct inaccurate information

  • Delete personal information

  • Opt out of certain marketing activities

  • Request information about how personal information is used

To exercise applicable privacy rights, please contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the revised Privacy Policy.

 

ADDITIONAL PRIVACY POLICY SECTIONS

SMS & MOBILE MARKETING

By providing your mobile phone number and opting into SMS communications, you consent to receive recurring automated marketing and transactional text messages from KA'OIR Cosmetics.

These messages may include:

  • Order confirmations

  • Shipping notifications

  • Account alerts

  • Promotional offers

  • Product announcements

  • Cart reminders

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary.

Standard message and data rates may apply.

You may opt out at any time by replying STOP to any marketing text message. For assistance, reply HELP or contact CustomerService@kaoir.com.

Your mobile information will not be shared with third parties for their own marketing purposes without your consent.

ADVERTISING & ANALYTICS

KA'OIR Cosmetics uses third-party advertising and analytics providers to better understand how visitors use our website and to deliver relevant advertisements.

These providers may include:

  • Google Analytics

  • Google Ads

  • Meta (Facebook and Instagram)

  • TikTok

  • Pinterest

  • Shopify

  • Klaviyo

  • Other marketing and analytics partners

These services may collect information through cookies, pixels, tags, SDKs, and similar technologies.

Information collected may include:

  • Device identifiers

  • Browser information

  • IP address

  • Website activity

  • Product views

  • Shopping cart activity

  • Purchase behavior

This information helps us:

  • Improve website performance

  • Measure advertising effectiveness

  • Personalize content

  • Provide product recommendations

  • Prevent fraud

You can manage advertising preferences through your browser settings and applicable platform privacy controls.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have rights under applicable California privacy laws.

Subject to verification, California residents may have the right to:

  • Know what personal information we collect

  • Access personal information we maintain

  • Request deletion of personal information

  • Correct inaccurate personal information

  • Limit certain uses of sensitive personal information where applicable

  • Opt out of certain data sharing activities

We will not discriminate against individuals who exercise their privacy rights.

To submit a privacy request, contact us at CustomerService@kaoir.com.

DATA RETENTION

We retain personal information only as long as reasonably necessary for:

  • Fulfilling orders

  • Providing customer support

  • Maintaining customer accounts

  • Legal compliance

  • Tax and accounting obligations

  • Fraud prevention

  • Business operations

Retention periods may vary depending on the nature of the information and legal requirements.

When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

PAYMENT PROCESSING

Payments made through our website are processed by secure third-party payment providers.

KA'OIR Cosmetics does not store complete payment card numbers on its servers.

Payment information is processed in accordance with the privacy policies and security practices of the applicable payment processor.

SOCIAL MEDIA FEATURES

Our website may include social media features, widgets, and plugins such as Instagram, Facebook, TikTok, Pinterest, X (Twitter), and YouTube.

These features may collect your IP address, browser information, and information regarding your interaction with our website.

Your interactions with these features are governed by the privacy policies of the respective social media platforms.

USER-GENERATED CONTENT

Any reviews, comments, photographs, videos, testimonials, or other content voluntarily submitted by users may become publicly visible.

Please do not submit sensitive personal information in public reviews, comments, or social media interactions.

KA'OIR Cosmetics reserves the right to moderate, remove, or refuse content that violates our policies.

INTERNATIONAL CUSTOMERS

Our Services are operated from the United States.

If you access our website from outside the United States, your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your country of residence.

By using our Services, you consent to such transfers.

DATA SECURITY & FRAUD PREVENTION

KA'OIR Cosmetics implements administrative, technical, and physical safeguards designed to protect personal information.

These measures may include:

  • Encryption technologies

  • Secure payment processing

  • Access controls

  • Security monitoring

  • Fraud detection systems

While we strive to protect personal information, no method of transmission over the Internet or electronic storage is completely secure.

DO NOT TRACK SIGNALS

Some web browsers offer a "Do Not Track" feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals.

Users can manage cookie preferences through browser settings and applicable consent tools.

CHANGES TO THIS PRIVACY POLICY

KA'OIR Cosmetics reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised "Last Updated" date.

Material changes may also be communicated through email, website notifications, or other reasonable methods where required by law.

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

CONTACT US

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

KA'OIR Cosmetics

Email: CustomerService@kaoir.com

Website: Kaoir.com